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What We Store When You Open an Account

What we keep is tied to your account, not to guesswork: the mobile number you sign up with, the wallet reference from bKash, Nagad or Rocket, and the device you log in from.

Account data controlCookie choicesWallet record checksDevice and session logs
7000bet5 What We Store When You Open an Account
REACHING PRIVACY SUPPORT

Where to Ask 7000bet5 About Your Data

Privacy questions land with the same team that handles wallet and login issues, so you are not passed between desks. Start in live chat from the app or the mobile browser, where your session stays open while you talk. If the request needs a written trail, such as a copy of your data, send it by email and we answer on the address registered to your account.

Live chat Open the chat window from your account menu on mobile and say which record you want to check, such as a bKash deposit reference. We pull the session up while you wait.
Email request Write from the email linked to your account and tell us what you need: a data copy, a correction, or a cookie question. We reply to that same address only.
Account ticket For a change to your registered number or wallet, raise a ticket and attach the wallet screenshot from Nagad or Rocket. The ticket keeps the whole thread in one place.
DATA HANDLING PRACTICE

How We Handle Cookies and Sessions

Two things carry most of the weight here: how we gate your login and how long we sit on the records behind it. Signing in from a new phone asks for the one-time code sent to your registered number, so a stolen password alone does not reach your wallet. Cookies do a smaller job. They keep you signed in between pages and remember your language choice, and we do not use them to trail you onto other sites.

Cookie control

You can clear cookies from your browser settings whenever you like. The trade-off is that the next sign-in asks for the one-time code again. Nothing breaks, you simply verify once more.

Login checks

A new device triggers an SMS code to the number on file. If you did not start that login, tell support straight away and we end the session before any wallet action runs.

Record retention

Transaction lines from bKash, Nagad, Rocket and bank transfers are held for the period local financial rules set. Profile data goes once the account closes and that hold period ends.

Change requests

Ask for a copy, a correction or an erasure in writing. We confirm what we hold, show you which parts local law requires us to keep, and finish the rest from there.

Questions About Your Data Answered

These are the things that reach our support desk most often about account data, cookies and wallet records. If yours is not covered, live chat puts you with a person.

Your mobile number, the name you give at sign-up, the wallet you link, and device details from each sign-in. That set is what we need to run the account and settle wallet transfers.

Only with the payment partner that processes the transfer, and with an authority that is legally entitled to ask. We do not sell wallet records or pass them to advertising networks.

Message us on live chat or by email from the address registered to your account, and say you want a data copy. We verify the request, then send the file to that same contact.

You can ask us to close the account at any time. Profile data comes out once the local hold period on transaction logs ends; wallet records tied to financial rules stay for that window.

Yes, a small number. They keep your session open between pages, remember your language, and show us which pages load slowly on a phone. You can clear them from your browser whenever you want.

Raise a ticket from your account and attach the wallet screenshot showing the new bKash, Nagad or Rocket number. We confirm the switch by code to your existing number before it takes effect.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.